Transactional SMS services offer a valuable way for businesses to communicate quickly and efficiently with customers. At Ettel Media, we provide Transactional SMS services across India, helping businesses enhance customer satisfaction by keeping them informed with important updates such as purchase confirmations, account notifications, and shipping alerts. This kind of communication not only keeps customers informed but also reduces the number of inquiries, boosting overall customer satisfaction.
Transactional SMS messages are designed to convey critical information related to a customer's account, order, or transaction. Common uses include sending purchase confirmations, account updates, shipping notifications, and appointment reminders, which can help reduce no-shows and foster customer loyalty. By leveraging our Transactional SMS services, businesses can increase customer engagement, improve communication, and enhance customer satisfaction.
Send large volumes of SMS messages to customers simultaneously, ensuring timely communication.
Plan and schedule messages to be sent at specific dates and times, optimizing customer communication.
Personalize SMS messages by including customer-specific information, such as names or order details, for a more tailored experience.
Track the delivery status of each SMS, including successful deliveries or any errors, to ensure efficient communication.
Set up automated responses triggered by certain keywords or phrases in received messages, enhancing customer interaction.
Seamlessly integrate our SMS service with your CRM, e-commerce platform, or other systems to automate messaging and improve operational efficiency.
Utilize pre-written templates for common messages like purchase confirmations or appointment reminders to save time and maintain consistency.
Manage, track, and monitor all your messages from a single, user-friendly console.
Ensure legal compliance with opt-in/opt-out requirements and regulated sending times to maintain customer trust and meet industry standards.